Terms of use

Applicable to any use of the GoDELF service (godelf.com).

Article 1 — Purpose

These terms govern the use of the GoDELF service, a platform for managing registrations for the DELF and DALF exams, operated by Centre Zenith, an exam centre accredited by France Éducation International.

Article 2 — Acceptance

Registering on godelf.com implies unreserved acceptance of these terms as well as of the privacy policy and the cookie policy.

Article 3 — Registering for an exam

Registering for a DELF or DALF exam requires:

The creation of a candidate account with a valid e-mail address.
The complete entry of civil-status information (surname, first name, date and place of birth, nationality).
The upload of a valid identity document (front/back or passport).
Payment of the registration fee at the rate in force at the time of registration.

Any incorrect information may result in refusal of access to the exam without refund.

Article 4 — Payment

Payment is made online via Stripe (bank card) or offline (bank transfer, coverage by a partner organisation). Registration is only confirmed once payment has actually been received, unless there is an explicit agreement with a partner organisation.

Article 5 — Cancellation, refund

No refund is made:

in the event of unjustified absence on the day of the exam;
in the event of failing the exam;
in the event of cancellation less than 48 hours before the date of the collective test.

Cancellation or postponement requests must be sent to examen@godelf.com at the latest 48 hours before the collective test. A postponement is possible subject to availability in a later session and may give rise to administrative fees.

Article 6 — Conduct on the day of the exam

The candidate undertakes to comply with the internal rules of the exam centre and the instructions of the examiners. Any attempt at fraud is reported to France Éducation International and may lead to sanctions, in accordance with the rules of France Éducation International.

Article 7 — Results and diplomas

Results are published within 4 to 6 weeks after the end of the collective session. The official diploma is issued by France Éducation International and given to the candidate after an additional period of several weeks once the pass certificate is available.

Article 8 — Liability

Centre Zenith implements the means necessary for the proper functioning of the service but cannot be held liable in the event of temporary unavailability, loss of data due to an external event (hosting provider failure, the candidate's Internet outage), or fraudulent use of an account due to a failure to secure it by the candidate themselves (shared password, compromised device).

Article 9 — Governing law and disputes

These terms are governed by French law. Any dispute relating to their interpretation or performance falls within the jurisdiction of the courts of the district of Centre Zenith's registered office, save for any mandatory public-policy provision to the contrary.